Online Services

Internet Banking

Internet Banking Troubleshooting

Log-In Page & Bookmarking

It's NOT recommended you "bookmark" the eLSB Internet Banking log-in page; rather, you should always access your eLSB Internet Banking account via the La Salle State Bank's home page and by clicking the Log-In link located above.

Personal Account Customers

Current personal internet banking users, please use the Primary account holder's Social Security Number (SSN) for the USER ID field and the last 4 digits of the Primary account holder's SSN for the PASSWORD field for your first time log in. All other users please fill out the registration form.

Refresh Browser

Try holding the Ctrl key down while clicking the Refresh button on your browser to clear the cache file and get a fresh page update.

Interpreting Error Code Messages

Error Code Error Message Details
1008 For your protection and security, this account has been locked out. Please contact Customer Service to gain access to the system. This message appears when user is locked out of the  product.
1009 Your Customer login information has been reinitialized. Please return to sign-on page and re-register. If you have any questions or problems, please contact La Salle State Bank Customer Service for assistance. This message appears when the user has been re-initialized and needs to re-register.
1010 Your Customer login information is no longer active. Please return to the sign-on page and re-register. If you have any questions or problems, please contact La Salle State Bank Customer Service for assistance. This message appears when a user enters a valid login and ID, and is no longer active.
1011 Invalid login attempt. If you have any questions or problems, please contact La Salle State Bank Customer Service for assistance. This message appears when the end-user is registering and has entered the wrong password.
1012 For your protection and security, you are required to enter an FI Key before logging on for the first time. If you already have an FI Key, please try logging in again, using the FI Key that was given to you by your financial institution. If you do not have an FI Key, please contact La Salle State Bank Customer Service. This message appears when the user logs in for the first time with any registration process that includes an FI Key. This message does not appear at the User ID and Password login.
1034 Invalid login attempt. Please try again If you have any questions or problems, please contact La Salle State Bank Customer Service for assistance. This message appears when a valid login is used that hasn't been registered.
1040 Invalid login attempt. Please try again. If you have any questions or problems, please contact La Salle State Bank Customer Service for assistance. This message appears when the user enters an incorrect password.
1201 Invalid login attempt. Please try again If you have any questions or problems, please contact La Salle State Bank Customer Service for assistance. This message appears when the end user enters an incorrect User ID at login.
1209 This account has been put on hold. You cannot access this account until your financial institution has removed the hold. Please contact La Salle State Bank Customer Service for assistance. This message appears when an account is flagged by the bank to be put on hold.
1210 For your protection and security, this account has been locked out. Please contact Customer Service to gain access to the system. This message appears when user is locked out for regular registration. (Should match 1008).
1314 Too many rows returned when seeking end user number in Billpay EReg table. Please contact your financial institution for more information.  
1316 Error reading user data from member table. Please contact your financial institution if this problem continues.  
1318 Error writing user application to billpay_ereg table. Please contact your financial institution if this problem continues.  
1504 An error has occurred. Please contact your financial institution for further information. The IB session is valid and the end user is not valid. The end user could have tried to access IB before Login credentials are validated. The end user may close the browser and try again.
1506 An error has occurred. Please contact your financial institution for further information. System error or the IB site is down.
1512 Due to increased security, your computer settings will not allow you to login. We suggest you check all computer, browser and third party software settings that may limit this login session. If you need assistance please contact your financial institution. Failed to decrypt session. This may happen when the end user has Content Advisor enabled in Internet Explorer. There is a link in this error message, which can take the end user to a help file with a section "Internet Explorer Content Advisor" on how to fix the problem.
1513 Invalid login attempt. Please try again. If you have any questions or problems, please contact La Salle State Bank Customer Service for assistance. This message appears when the host (slave) returns a message that the account number is not valid.
1514 Invalid login attempt. Please try again. If you have any questions or problems, please contact La Salle State Bank Customer Service for assistance. This message appears when the user has already completed the registration form and tries to complete it again.
1516 Bottom Part: This login session is not allowed as you already have an existing Internet Banking session on this computer. If you wish to login again, please close all open Internet Banking sessions and / or browser windows and begin again. To avoid this issue in the future, please close all Internet Banking sessions by clicking either the exit or logout button. If this problem persists, please refresh the Login page to begin. If the end user has a live IB session open, and uses Ctrl+N or "File->New->Window" or click a button inside IB to launch a new window, if the end user tries to access IB on the new window, this error will display.
1518 Bottom Part: You must first login to access Internet Banking. The page that you are requesting can only be accessed after a successful login. If you have any further issues please go to the website and try again or contact your financial institution for assistance. Session cookie is missing. The user might have removed the DISESSIONID cookie.
1805 The email address you entered is not valid. E-mail addresses should be formatted as "emailname@domainname" where your "emailname" is most commonly your user ID or login name to your email system, and the "domainname" is most commonly the name of your e-mail provider followed by ".com", ".org.", ".net", ".gov" or another suffix. Please correct this before resubmitting the form. If the problem persists, please contact La Salle State Bank Customer Service for assistance. This message appears when the end user enters a bad email address.
7037 The system was unable to confirm that your last transfer was successful. Please verify your account history or pending transactions to determine if the transfer was completed successfully. If the transfer does not appear in your account history or pending transactions, please contact Customer Service for assistance. This message appears when there is a problem with Account Transfer.
7077 Your browser is not correctly handling scripting. Please enable JavaScript or upgrade your browser. This message appears when scripting is not enabled on the end user's Browser.
7080 The transfer of (dollar amount) from (account number) to (account number) was not successful. Please try again. If the problem persists, please contact Customer Services for more information. Please make a not of the following reference information to research this transaction: (transfer confirmation number) This message appears when there was an error during the verification phase and the test post did not complete properly. There was no transfer completed.
8035 An system problem has occurred which may have resulted in an unsuccessful savings bond purchase. Please verify your account history to determine if the purchase was completed successfully. If the savings bond purchase does not appear in your account, please contact Customer Service for more assistance. This message appears when the Savings Bond purchase cannot be verified.
10023 Bill Payment access denied. Please call (Billpay support phone number) for assistance. This message appears when the end user has been rejected for access to the BP vendor.